Return & Refund Policy
At Aurum Home, your satisfaction is important to us.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to your original payment method.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Contact
If you have any questions regarding returns or refunds, please visit our Contact Us page.